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Meet The Group

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Founder & CEO

Nancy Jacobs

Nancy Jacobs is a strategic business leader & entreprenuer focused on helping organizations clarify their processes, improve Salesforce operations, and adopt AI in ways that create real business value for cost concious customers. She brings a boutique-advisory mindset: thoughtful, relationship-driven, and more interested in solving the right problem than selling generic technology services.

35 years experience including Coca-Cola, Equifax, Jupiter Communications (first B2B internet analytics company)

Read more in her Founder's Story

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Co-Founder & Principal Solution Architect & Delivery Excellence Lead

Nicole Ann Liban

Nicole Liban serves as Ovalis Group’s technical leader, guiding the team’s Salesforce and Agentforce delivery standards, solution design, and technical execution. She helps ensure our consultants consistently apply practical, scalable, and sustainable approaches as we evaluate new technologies, improve our internal processes, and deliver better outcomes for our clients.

Her role bridges technical strategy, quality assurance, and hands-on solution oversight. Nicole’s strength is making sure every solution is not only technically sound, but also usable, maintainable, and aligned with each client’s long-term business goals.

10 years experience including Accenture  & Simplus

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Senior Salesforce & Agentforce Developer & Technical Architect

Rodney (Dods) Ballener

Rodney is a senior Salesforce and Agentforce developer who brings deep technical architecture, automation, and integration expertise to complex Salesforce environments. He specializes in building scalable solutions, improving legacy configurations, modernizing automation, and helping clients turn business requirements into reliable technical execution.

 

He plays a key role in designing and developing advanced Salesforce functionality, including Apex, Flows, integrations, data models, and Agentforce-enabled solutions. Rodney’s strength is solving technically complex problems while keeping the broader business process, user experience, and long-term maintainability in focus.

11 years experience including Cloud Sherpas, Accenture & Simplus

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Senior Salesforce & Agentforce Developer & Technical Architect

Jeric (Jec) Delos Santos

Jeric is a senior Salesforce and Agentforce developer who helps design, build, and modernize complex Salesforce solutions. He brings strong technical execution across Salesforce development, automation, data architecture, and integration work, with a focus on creating scalable systems that support real business operations.

 

He plays a senior role in translating business requirements into reliable technical solutions, including Apex, Flows, integrations, configuration, and Agentforce-enabled functionality. Jeric’s strength is combining hands-on development with architectural thinking, helping clients improve existing Salesforce environments while building solutions that are easier to maintain, extend, and support over time.

12 years experience including Accenture, Capgemini & Simplus

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Senior Salesforce & Agentforce Consultant
- Data Specialist

Vino Yambao

Vino is a senior Salesforce and Agentforce consultant with a strong focus on data quality, system configuration, and practical business process support. He helps clients organize, clean, structure, and use their Salesforce data more effectively so their teams can make better decisions and operate with greater confidence.
 

His work spans Salesforce administration, reporting, data analysis, data migration support, automation, and Agentforce-ready data preparation. Vino’s strength is connecting the technical details of Salesforce data with the real-world needs of the business, helping ensure systems are accurate, usable, and built to support long-term growth.

9 years experience including Accenture & Simplus

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Senior Salesforce & Agentforce Consultant
- Process Specialist

Alden Roxas

Alden has a practical blend of technical expertise, process understanding, and AI-forward thinking to help organizations use Salesforce and Agentforce with clarity, confidence, and long-term value.

His work spans Salesforce administration, process analysis, automation support, user acceptance testing, documentation, and Agentforce-enabled process improvement. Alden’s strength is connecting business operations with system design, helping clients simplify complexity, reduce manual effort, and build Salesforce processes that support long-term growth.

 

10 years experience including Accenture, TeleTech, Simplus & Thunder

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Jr. Agentforce Specialist

Ramir Liban

Ramir supports the team’s Agentforce and Salesforce initiatives by helping configure, test, document, and refine AI-enabled business solutions. He works closely with senior consultants and developers to understand client requirements, validate functionality, and ensure Agentforce solutions are practical, accurate, and aligned with real business processes.

His role includes supporting Agentforce setup, prompt testing, knowledge preparation, Salesforce configuration, documentation, and user acceptance testing. Ramir brings a detail-oriented, learning-focused approach that helps the team move faster while maintaining quality, clarity, and consistency across client solutions.

Over 1 year as a Software Engineer & Frontend Developer at Accenture & less than 1 year as Jr. Salesforce Administrator

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AI Delivery Partner

Sweep is Ovalis Group’s AI delivery partner, connected directly to our customers' Salesforce environments to help us understand, design, document, test, and govern change with greater speed and accuracy.

Acting as a Business Analyst, Solution Architect, Designer, Tester, Documentation Generator, and Risk Monitor, Sweep continuously reviews our Salesforce configuration, metadata, automations, data model, dependencies, and business processes. Sweep helps translate business needs into clear requirements, identifies potential design gaps, recommends practical architecture improvements, generates documentation, supports testing strategy, and alerts the team to risks before they become surprises.

Sweep does not replace human expertise. Instead, Sweep strengthens it. By giving our team better visibility into what exists, what is changing, what may break, and where complexity is growing, Sweep helps Ovalis Group deliver Salesforce and Agentforce solutions that are more thoughtful, sustainable, and aligned with each customer’s long-term business goals. 

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